Product Support

Smart Locks

• Troubleshooting Smart Locks
• Self-Latching Smart Lock Troubleshooting

OneKEY

Digital Locks

• Initial Padlock Troubleshooting Steps
• U-Lock (LL401-B), Padlock 2.0 (PL60209-025, -025-ACC, - 050, -100) and mKEY Padlock (MPL100-B) Cleaning/Maintenance Procedure
• Padlock Remove Ice Using Heat Gun
• LIVE Locks | Battery Issues

Package Protection

• Padlock FAQ
• NW70 & NW102 End of Life
• IR Safer Tutorial
• IR Cable Lock Tutorial
• IR Package Wrap Tutorial
• IR Cable Lock Instructions

Secure Fixtures

• Helix Install Guide
• Secure Hook Troubleshooting Guide

Zips

• Resetting the Zips 6/12 port without R&D tool
• WS2/W2000 Product Update
• Removal of ZA3400-B/ZB2019-W
• ZA3600 Install Instructions
• Microsoft Surface Pro 7+/9 Alarm Setup
• Zips 4-Port and Micro Plunger Portable Speaker Tutorial

Secure Display

• Samsung Moisture Sensor Issues

Hardware Tests

• Walmart Router setup R7450
• Walmart Router Setup & Configuration

Point of Sale