CT3202 & CT3120 Device Assembly FAQ

Frequently Asked Questions

1. What components make up the InVue mPOS System?

The InVue POS system consists of two main components:

• CT3202 – Pixel 8 Cover
• CT3120 – Ingenico POS Cover

2. How do I assemble my CT3202 – Pixel 8 Cover?

Follow these steps to secure the Pixel 8 device:

1. Slide the Pixel 8 phone downward toward the charging port.
2. Ensure the camera is positioned at the top of the alignment area.
3. Once the phone is secured to the charging base, connect the tethered attachment over the phone.

4. Ensure the cover is locked.
5. The locking slider is located at the(rear) center top of the case.
6. Slide the lock to the left to secure the cover.

Note: Always confirm that the phone is properly aligned and the cover is locked before use.

3. How do I assemble my CT3120 – Ingenico POS Cover?

Follow these steps to secure the Ingenico device:

1. Slide the Ingenico device downward toward the contact points.
2. Press firmly to ensure the device is securely connected.
3. Make sure the Ingenico device is not upside down before securing it.

4. Slide the top cover downward into the case.

5. Ensure both the device and cover are locked securely in place.

6. The lock is located on the back of the case.

                                                              

4. How do I connect the CT3120 and CT3202 together?

To connect both devices:

1. Align the grooves on the CT3120 and CT3202.
2. Slide the CT3120 downward until the two cases are connected.                                      

3. Align the bottom of both cases.

4. Slide the connected cases downward to provide camera access.

Note: Make sure both cases are properly aligned and securely connected before using the POS system.

5. What is the battery life of the CT3202 Pixel 8 Cover?

The CT3202 Pixel 8 Cover provides approximately 4–5 hours of battery life.

6. Can I charge both devices at the same time?

Yes. Both devices can be placed on the charging dock at the same time.

They can be charged using:

• A single charging bay
• A 5-device charging bay

7. Can I charge the devices separately?

Yes. The CT3120 and CT3202 can each be charged separately using either a single charging dock or a multi-device charging dock.

8. Who should I contact if my Ingenico device does not connect or stops working?

For issues specifically related to the Ingenico device, contact:

Frontend Support
Email: frontendsupport@walmart.com

9. Who should I contact if my device stops charging?

For charging issues with the CT3120 or CT3202, contact InVue Tech Support for assistance.

Quick Reference